Shipping Policy

Last updated: July 27, 2026

Elevate with Elizabeth

30200 Rancho Viejo Rd, Suite D, San Juan Capistrano, CA 92675

Elizabeth@elevatewithelizabeth.info · (949) 310-6460

Digital Products

Digital products — online courses, self-paced programs, memberships, and digital workbooks — are delivered immediately after purchase through your account. Nothing is shipped. You will receive a confirmation email with instructions to access your purchase at your account dashboard.

If you do not see your purchase in your account within a few minutes of completing checkout, please email Elizabeth@elevatewithelizabeth.info and we will resolve it promptly.

Physical Products

Physical items — printed books, workbooks, journals, and wellness kits — are shipped to US addresses.

Processing Time

Orders are processed within 3–5 business days (Monday–Friday, excluding US federal holidays). You will receive a shipping confirmation email with tracking information once your order ships.

Carrier & Transit Time

We ship via USPS (and UPS for larger items). Estimated transit time after the item ships is 5–10 business days within the contiguous United States.

Delivery estimates are not guaranteed. Delays may occur due to carrier conditions, holidays, or circumstances beyond our control.

Shipping Costs

Shipping costs are calculated at checkout based on the weight of your order and your delivery address. Any applicable shipping charges will be displayed before you complete your purchase.

International Shipping

At this time, we ship physical products to US addresses only. We do not ship internationally.

Lost or Damaged Packages

If your package arrives damaged or is reported lost by the carrier, please email Elizabeth@elevatewithelizabeth.info within 14 days of the expected delivery date. Include your order number and photos of any damage. We will work with the carrier to resolve the issue and, if confirmed, ship a replacement at no charge.

Returns & Refunds

All sales are final. We do not accept returns or issue refunds on physical products. Damaged or defective items are eligible for replacement only — see our Refund Policy for full details.

Shipping Questions

For any shipping question, please reach out — we are happy to help.